Some APIs in Kii Cloud SDK throw exceptions. In this section, we explain how you can handle the exceptions and how you can investigate the cause of the failure.
In the guides, we provide sample code to illustrate how you can leverage our SDKs. In the sample code, the exception handling is usually simplified; the message output and error recovery are omitted.
For example, we present the following sample code when we explain how to register new users. A callback function defined in
failure will be called when an error occurs. If you are using Promises, a catch block will be called.
When an error occurs, the error message is passed to the callback function as a string (
errorString in the previous sample code).
The client SDK connects to Kii Cloud server via REST API. When the server returns an error, you can get the information returned by the server using the methods in the exception. The information is useful for determining the root cause of the error during your development.
For example, suppose that you try to register a user
user_123456 but this user already exists in Kii Cloud. This will cause a user duplication error, and the following error message will be passed to the callback function.
USER_ALREADY_EXISTS: User with loginName user_123456 already exists
The messages are useful for human to trace the error. To let your program handle the error, you can use the
KiiErrorParser method. This method will convert the error message to an object format that can be interpreted by your program easily.
To translate an error into an object, set the error message passed by a callback function as an argument of the
The object has the
status: The HTTP status code returned as a result of executing the REST API.
The value such
404are usually returned. The value
0is returned if the request didn't reach the server for some reasons (e.g., network errors). The value
-1is returned if the error message implies that the error is not returned by the server (e.g., argument errors). The SDK returns the value
-2if it cannot identify the error; in this case, you should be able to get the error properly by updating the SDK to the latest version.
Do not implement a retry process for executing the API if
0is obtained. As described in Too many requests below, it can lead to congestion.
code: The error code in the REST API response.
You can use this string in your program to handle the error based on the detailed error reason. In the case of the user duplication error, for example, you will get the string
message: The error detail included in the HTTP response body returned as a result of executing the REST API.
The message is for an app developer to check and determine the error reason. In the case of the user duplication error, for example, you will get the message
User with loginName user_123456 already exists
Please note that Kii Cloud SDK will not throw an exception (e.g. when the parameter is invalid). All errors will be notified to a callback function or a Promise handler.
The API returns error if there are accesses that greatly exceed the ordinary load to the server within a certain period of time for an application. This limit is set per application under an agreement with Kii.
The limit is high enough for ordinary changes in the operational load. However, if active users simultaneously send a request on the same time or event, it could cause an API error.
If the number of API calls exceeds the limit, each API returns error. The
parse() method of the
KiiErrorParser class returns the
status property with a value of
0 as with the case of communication error. To avoid congestion, do not implement a retry process for executing the API if
0 is obtained.
There are a couple of tools available to help you investigate the error root cause.
The error details are recorded in the developer log.
See Inspect Developer Log to learn how you can inspect the error log to spot the root cause while developing and troubleshooting.
The following log is a sample of logs that are recorded when the user duplication occurs:
2015-04-21T11:45:11.783+09:00 [ERROR] user.register description:User registration failed userID: login-name:user_123456 email-address:email@example.com phone-number:+819012345678 exception:User with loginName user_123456 already exists
You can verify if the data updated in your application are properly set in Kii Cloud. See Checking and Updating Data, Users, and Groups for more details.